Your regular auto mechanic, family, friends, neighbors and co-workers may be able to recommend a competent transmission specialist — and tell you which shops to avoid.
Look for a shop that provides:
- A professional appearance and attitude.
- Technician certifications, through associations such as ATRA and ASE.
- A written warranty with nationwide or, better yet, international protection.
Always get a written estimate of repairs before leaving your vehicle at a repair shop. This prevents any misunderstanding after the work is finished.
You can also look for a shop that displays the ATRA logo. All ATRA members are required to adhere to a strict set of standards, providing honest, reliable service at a fair price. And, if you experience a problem with an ATRA member shop, you have some recourse through ATRA’s home office.
While none of these things guarantee an honest, competent shop, when taken together they indicate a mindset that suggests an attitude of professionalism and integrity.